Comfy bed, nice lights, shower pressure was excellent, good TV reception, wonderful person at reception. Nice dark curtains, nice location, nice view. It was raining and we could hear that lovely rain sounds
Metta
January 2025
Great customer service, friendly & helpful staff. Lovely view from the 6th floor window. Air-conditioner was perfct. Enjoyed the complementary shampoo, conditioner, and bodywash. Bed was super comfortable, with no complaints there. Restaurant Moss on Woods did a delicious breakfast. Great walking distance to many shops and restaurants
Kristy
September 2024
The location was great! The room was spacious. The guest receptionist when I was checking in was fantastic. Took the time to let me know how everything worked and where I could get what I was looking for. All this dispite a rude guest huffing and puffing behind me, waiting to be checked in or out.
Shianne
May 2024
It was an amazing suite Peaceful Relaxing
Sara
October 2024
The staff were friendly and the ladies who clean the rooms were awesome. I booked for two adults and when I arrived it was two single beds they changed them with no fuss. Was fabulous
Donna
December 2023
The room was clean and tidy. Staff were great. Location is great. There is a washing machine / dryer in the room which was awesome. Overall I like to stay here each time I work in Mackay
Jonathan
July 2024
Best location in Mackay. Great staff, good size room, room service breakfast was excellent. Good off-street free parking.
John
September 2023
Well located in CBD with free parking. Easy access to great walks around the Pioneer River. Comfortable if somewhat small room. Good idea to credit customers with a $10 voucher for each day they chose to re-use towels.
Vicki
February 2024
The suite was spacious, well-appointed (dishwasher, washing machine) and well laid out (separate bathroom and toilet, bedroom completely enclosed). The staff, especially the house keeping staff, were very friendly. The balcony was a good size but there was no outdoor furniture. The location is excellent, within easy walking distance of attractions (e.g., ArtSpace and the Mackay Entertainment and Convention Centre) and amenities (e.g., shopping centre). Locals don't recommend walking at night. The taxi service is good in Mackay and taxis arrive at the hotel quickly. Only a short trip to the airport. 24 hr reception.
Joy
May 2022
The view was fantastic the room was clean thay had sparbath room service was great, there restaurant was outstanding, all staff members were friendly ,the bed was comfortable and spacious.
Anne-maree
April 2024
Reservations:
+1-833-728-2041